At the end of the second of 3 days with Andy, a new client, he summarised his insights so far. Andy’s summary was about 5 minutes long,...

I have 1 post-it on my desk here in my home office that stays there. The other post-its are temporary scribbled notes to help my...

A few weeks ago, I fell. To break my fall, I put my right hand out. My thumb took my entire body weight and it was badly sprained. Beyond...